Google Places Reviews
They start off good & answer all your questions & try to work around what is best for you. They made you feel like family not just a customer at one time but now you are just an account. They want to charge you for every little thing they are called out for but never come to fix their equipment that is broken. The gentleman that have done my installations were great. They explained what they were doing, asked permission to go everywhere, took the time to really help me understand my system & cleaned up after themselves. Their response time when your alarm does go off, has slowed throughoutthe years. They have changed so much & need to value their customers again.
Wish I could give more stars! Shad and his amazing crew are the best! I have been a customer for over 8 yrs and not one regret. All his staff are so knowledge and helpful. If you are looking for a alarm and security system you will not regret giving them a call. I live out of the Valley and they happen to be in my area and on a Sunday they installed my new cameras. Thanks again for an outstanding job! You are the best! Shad I swear you took lessons from Southwest Airlines beloved Herb in Awesome customer service!
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