Google Places Reviews
They start off good & answer all your questions & try to work around what is best for you. They made you feel like family not just a customer at one time but now you are just an account. They want to charge you for every little thing they are called out for but never come to fix their equipment that is broken. The gentleman that have done my installations were great. They explained what they were doing, asked permission to go everywhere, took the time to really help me understand my system & cleaned up after themselves. Their response time when your alarm does go off, has slowed throughoutthe years. They have changed so much & need to value their customers again.
10+ stars! The customer service provided by the entire Texas State Alarm team is phenomenal. They completed the job with patience and expert advice while listening to my concerns and answering all of my questions. The equipment is top notch and I feel extremely secure in my home now. They made sure that I was 100% satisfied. Can't recommend this company enough!
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